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Introducing Simba's Care - A Member of Pet Sitters International - Bonded and Insured |
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Simba's Care, LLC 62 Harrington Road Broad Brook CT 06016 860.729.9008
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“The greatness of a nation can be judged by the way its animals are treated.” -Mahatma Gandhi
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While you're away on vacation or
working long hours your pets deserve care and attention. We can
provide that for you. Your cats, dogs, hamsters, fish and reptiles remain home, where they feel most
secure. Our services will also relieve the stress your pets may
have being alone all day. You come home to a pet who is exercised
and happy. Frequently Asked Questions Q: Do I get to meet our pet sitter before committing to anything? A: Yes! Our first step is to set up a get-acquainted meeting to meet you and your pet(s). We gather information about your pet(s), their routine, their health, their habits, and how they like to play. We also provide you with more information about us including our brochure, our insurance and bonding information, our procedures in case of emergency, and references if you would like them. Q: My pet needs medication every day while I'm away. Will Simba's Care's pet sitter's administer them and is there an additional fee? A: Yes, all of Simba's Care's pet sitters are trained to administer medication, orally or through injection. We do our best to accomodate your schedule and there is no additional charge. Q: How much advance notice do you need in order to schedule pet sitting? A: Advance notice helps us plan ahead and adhere as closely as possible to your schedule. However, we understand that the unexpected can occur and we do our best to accommodate all requests. Q: What if my pet sitter has an emergency and can't come? A: The advantage of having a staff of several pet sitters is that we provide back-up service for one another, so you are guaranteed that your pet will be cared for even if your pet sitter is unavailable due to an emergency. The information that you provide us at our initial visit is kept on file for this purpose. Q: How do you spend the half hour visit? A: However you wish! At our initial get acquainted visit, we chat with you about your pet's routine and how you would like the time to be spent. Often our visit includes feeding the pet(s), refreshing their water, medications if appropriate, and playtime. If you are going on a vacation and wish for us to water your plants, close/open blinds or curtains, or bring in mail or newspapers, we're happy to do that as well. Q: What kind of pets do you care for? A: Our pet sitters will provide care for any household pet. Q: How many visits per day will you do? A: We gear our schedule to suit your pet's needs. Most owners request 3 visits per day for vacation care. For owners who are away due to a long work day, we often break up the day once or twice. Q: What if my pet gets sick while I'm away? A: At our initial meeting, we ask how to reach you in case of emergency. We also ask you for information about your veterinarian and we discuss your preferences in the event of an emergency. Our goal is to follow your wishes and care for your pets as if they were our own.
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